AVOID - con artists Unfortunately I was also taken in by a high offer price on a comparison website & seemingly good reviews on trust pilot. I sent in an iPhone X 256gb in excellent condition no marks or scratches. Once received they contacted to say there were issues & offered me a much lower price. I declined & asked that the phone be returned, they came back with a higher offer, I declined again & asked that the phone be returned to me & advised that they send the correct phone back to me I still had the IMEI number & serial number & had taken multiple photos from all angles so would be fully aware of they did not return the correct phone. They came back with another offer to be honest at this point they could have offered me £1000 & I wouldn’t have taken it as they are clearly not to be trusted. I declined again & asked that they return my phone & reminded them once again to make sure it was the correct handset as I have the IMEI number, the serial number & multiple photos. They confirmed they were returning it to me. Today I received a phone in the post NOT my phone, I have received an iPhone X 64gb with a very visible scratch on it. I dread to think how many people have been taken in by this company but I will not be one of them. I have reported them to trading standards & will take them to small claims court if I have to.