Honestly wish I see these reviews. Was offered £450 for my good condition iPhone 11 Pro. No cracks and minimal scratches. Battery life was 99%. I send my phone of to them they then come back to me saying it has extensive scratches and partially cracked plus battery is un USABLe. They then offer me £300. This company is a SCAM. I had taken pictures before sending my phone to them so you can see they have purposely scratched it to buy it for less. Don’t waste your time with this scam company. If I could vote 0 stars I would. As you can see in the pic they have added two huge huge scratches.