Sent an undamaged phone in its box to this company was quoted £147 online. They then sent me an email advising £100 value as scratches on the screen. There were no scratches on the screen as confirmed by a female member of their staff. From reading the reviews I see they have done this before to other sellers. I have asked for the phone back as in perfect condition. Wouldn’t use or recommend this company again. Also not returning the original box, earphones or charger that I sent with the phone. Extremely disappointing service.
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