Sent off my iPad pro in good condition only ever had it in case, offered me £280 online and then when it had been checked they came up with all these reasons why they could only give me £62 I asked for evidence of these apparent things that needed replacing, never got them surprisingly, I declined this ridiculous amount and then they said they had someone else look at it and they could give me £120 I said no again, then they apparently had a manager look at it and the final offer they could give was £140, on the website it says they don't do up to offers like other companies and that as long as it's as described they give the money within 24hrs, it was as described because I never said it was new and it wasn't broken so it was working so the website is a complete lie a scam and false advertising not sure how they get away with it but they are clearly going against consumer rights, extremely misleading people, I did look at the review's but I thought I'd try it because you can't always believe reviews but shouldn't have bothered they've had my iPad for over a week because it's been slow back and forth with emails I reply straight away they take a few days conveniently, so don't be scammed by them they rely on people's stupidity!