Thieves - they offered me £203 initially, then reduced the price to £140 when phone was received for ‘scratches and marks’ i.e. wear and tear!! Sorry did they expect my 4 year old iPhone to be pristine untouched?? Absolute joke, in the end I rejected the initial offer and they increased it to £170 - I will never use them again and wish I had read all the bad reviews. Trade in are Carphone Warehouse you may not be quoted the same price initially but you are guaranteed that price as long as your phone is working!!!
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