A company that takes advantage of the seller of their phone. Don’t ever believe the website price offer we had a phone inspected by apple and they agreed it was in perfect condition but said maybe we can get a better price from another source eg- handtec ! After dispatch Handtec started stating that the phone had faults and scratches but our photos taken of the phone Prior to sending the phone to Handtec had no scratches So I asked for the scratches they had seen to be photoed and sent to me- their answer was we don’t have facilities to send a photo? Anyway the price first quoted was £150 then went to £160 then £170 but never ever got to the £180.10 p so we asked for the phone back and let’s see if the phone comes back the same as sent? If not a long arguement and trading standards involvement will begin. Here’s hoping ?