Dartford branch have never dealt with such a rude assistant the third time we have experienced her rudeness. Today the door is open but as it is near closing time she goes we are closed. When I said she was supposed to provide health care if door open told me she was a retail shop. If this is so why were you allowed to open in lock down. Door is often shut during normal working day saying back in 10 minutes which then becomes 30 minutes. She is often on the phone ignoring customers . How do Holland and Barrett carry on employing such a pathetic member of staff. . .