Very terrible customer service. I have placed a few orders at the of March and the beginning of April. It has been 4-5 weeks already, we still haven’t received the missing items and haven’t anything on one order, I have been emailing your customer service to request for a refund, but all I have received are the automatic reply about the delay of COVID-19. I understand under COVID-19 lockdown at the moment, but 4-5 weeks delay it’s really unacceptable without a refund as we don’t longer need these items. Furthermore, one of the orders was 20 bottles of soya milk but today I have received only 5 of them, and they are all damaged. Please see the attached of photo. They are providing an extremely customer service at this moment, please do not waste your money and time on them, please stay away from them!!! My order numbers are : 1338586600,1345282979,1338676265. Please refund my money immediately!!!!