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Anonymous
I won't be using them again I dont think. Orderd 4 items, when received only 3 had a arrived with a slip saying the fourth was out of stock and they may have it in the next 10 days. I needed it before then not waiting around for something that may or may not come back into stock, I was surprised I wasn't informed of this beforehand and a refund not issued. Finally got an email after the parcel was delivered explaining it was out of stock with a customer service email address. I've emailed asking if I can have a refund instead as can't wait and the auto reply informed me it could take 7 days for a response. 7 days!!! It's just not worth the trouble if they will only part deliver, not give you an option of a refund and then have such long timescales to answer a query.
4 years ago
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Holland & Barrett has a 2.5 average rating from 372 reviews

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