My original goods never arrived, after 3 phonecalls to royal mail they said it had been delivered to a totally different area almost an hour away but would not retrieve it, told me to contact Hollister. Hollister only delivered half my order and refunded the other half at the 50% off price I paid saying the goods were not in stock. They were actually in stock online but now at the full price which as a single mother of 3 I could not afford, which is why I had spent the day researching before purchasing. I found it very bad customer care to not deliver the goods that had been paid for.