Received a very nasty letter from your credit department. I have a trade account and spend thousands on your products. I always pay on time or beforehand. Not sure what this is about but to receive demands for me to give Howdens an account summary of the financial details of my business trading is bazaar. If I don't do this they intend to destroy my business it goes on. They want a list of all my borrowings and income which in my case is considerable. This document may be a mistake and I hope so because at the time of receiving the account is zero balance. I suggest retraining whoever sent this and an apology to myself is in order. Rather timely as an order for a £7000 kitchen was about to be placed. I'm pleased to say this has now gone to Magnet. Your staff in the Camborne branch are good and I have a good relationship with all of them. Your credit department does them a disservice. They do not need you looking over their shoulder. Disgusting letter and you clearly have an elevated opinion of yourself. Your threats are impotent and rather funny. Some customers would find them intimidating which is clearly your intention. Stupid and unnecessary. Dave Baker t/a Kernowdevelopers.
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