Stretford Branch. Howdens favoured white goods is the Lamona range. Discharge hose is leaking on the Lamona Dishwasher so telephoned the above branch. Once the part was established and in stock with account okayed I told the lady that I would come within the hour. Walked into the branch front sales room with the obligatory loud alert sound when opening the door. Waited...waited. I could hear staff members in an adjoining office. A Male member of staff appeared and seemed surprised to see me. ' How long you been there ' A while. ' What do you want ' I've come to collect a part for a Lamona Dishwasher that was sorted over the telephone with a lady in your office. ' We don't sell parts ' Can you ask you're colleague why I was told the part was available? ' No, and I've already said we don't sell parts. Try B&Q ' What this man didn't know it was my intention to buy One washing machine and Dishwasher to replace the ones we have that are past there best. Replacing the hose was only to keep it going for Christmas. Something has gone desperately wrong if Howdens employ rude non mask wearing ( big signs on the wall )front of sales individuals such as this Male. This experience will never ever allow me to buy from Howdens. CEO get a grip Bad Bad Bad