I wanted to order a Granite grey sink, however they had no samples. I was told he did not want to order one if I did not want? When the sink came the sales assistance forgot to put in the sink plug and drainage system. As it is a reversible sink there also needs to be a plug on one side, the assistance insisted I had a different sink, so I had to take a photograph to show him the sink he just sold me. He did not want to order another sink and telephoned my kitchen fitter querying the photograph on my mobile and said he would give me a stainless steel one. I was so angry as I had been back three times and he disregarded me, how dare they treat customers like this?