Dreadful experience with the Chester Green branch. Really difficult to sort out problems as the manager was never available - I had to get really stroppy (receptionist said I was rude) to get anywhere in the end. Don’t be fooled by the hype if ‘we only sell to trade professionals’, Howdens are just box shifters and, once they’ve got your money, some of the branches don’t what to know. I’ve been able to get the somewhat unreliable fitters to speak to me for three months so I’ve had to cut my losses, ditch the lot of them and throw myself in the mercy of Holtams who are a local professional kitchen supplier/fitter. Fortunately, they have kindly agreed to sort out the mess but this is going to come at additional cost which is fair enough. So far, it’s taken eighteen months and gone way over budget for what’s been done. I will have to write-off some of what I’ve spent to out things right so I dread to think what the final cost of the kitchen will be but this is what it takes to get it finished somehow. If I could give a minus star rating I would.