I’ve had two kitchens from Howdens but I certainly won’t be using them again. The recommended worktop that they were pushing me to have - ‘compacted laminate’ marks very easily. I contacted them about some particular bad marks but because it is outside of the 1 year guarantee, they do not want to know. I’m left with a 2 year old kitchen with marks on the worktop. I would never recommend this company again.
I was also very disappointed with the design consultant. I basically had to request extra features such as glass fronted cabinets to brake up the line of cabinets and add interest; as well as the curved edges and built in additions such as microwave and wine fridge.
Next time, I will use a more customer focussed company who will have more attention to design, quality and client aftercare.
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