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Anonymous
"One Star is too good" - update Ordered 2 doors on Tuesday 23rd April 2019. Sent courier to collect them from Milton Keynes depot Friday 26th. Courier told they had no knowledge of the order and could not help. Courier gave up and returned (I have been billed) which I deduct from their invoice if I ever get the right doors. Monday 29th Informed that the order paperwork had been lost. Doors would now be available to collect from Leighton Buzzard first thing Tuesday morning. Checked with Leighton Buzzard office at 4 pm on 29th to confirm and they informed me they knew all about it and would release doors to courier company Tuesday morning. Told them the name of the courier company. Courier company phoned at 10 am to say no-one at Leighton Buzzard knew anything about the order. Had to contact Howdens again to explain and they said they could see courier outside their office and would release doors to them. Doors arrived at 10:40 am Tuesday 30th April. GUESS WHAT!!! One was the wrong size!! Howdens you are a joke company, incapable of organising a simple order for 2 doors. Needless to say the invoice will not be paid until all is rectified (which I doubt) Good luck to anyone who use them.
5 years ago
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Howdens has a 1.8 average rating from 216 reviews

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