Howden's designer provided excellent planning and advice. The kitchen is in a flat in an old house and is correspondingly idiosyncratic. The planner started from where I was and immediately understood the need for maximisation of space and more storage. I am impressed by the quality of Howdens cupboards. I had an excellent fitter who knows his stuff and had fitted the splendid kitchen (from a different company) in my previous house. I correctly assumed that the fitting of kitchens has more commonalities than differences. However, I have given Howdens only four stars because of their poor communication with my fitter which resulted in him having to refit the under cupboard lighting. I gather that Howdens do not routinely provide a booklet for fitters (which would have obviated the extra work and which begs the question as to why, unlike other companies, they overlook this vital aspect). Usually, under cupboard lighting is fitted once cupboards are on the walls. We were not told that Howdens recommend that the wiring be fitted to the cupboards BEFORE they are in situ.