I rarely write reviews, however, I’m taking the time to write this one. I’ve been an HSBC customer for two years, the lack of customer service is mind bugling. I’ve trying to open a second joined account for over a month reaching out to the person in charge of my account by phone & email to no AVAIL. Left messages, sent emails, still waiting to hear. An other incident happened six months ago, when I made a wire transfer from hsbc France to city bank in NY. That’s transfer was missing for two months, they would not credit my account, it took them three bloody moths after their finished their “ investigations “ to credit it. I do NOT RECOMMEND anyone doing business, unless you are willing and read6 to put up with their nonese.