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Mertl
EXPATS, PLEASE AVOID AVOID AVOID HSBC France!!! I don't know where to start ... I still can't believe their customer service could get any worse. Lying and telling me to my face that the account offered to me had no fees and suddenly after months unilaterally imposing them, “losing” money transferred (for an emergency!) for months and never responding to calls/emails /"secure messages "and not even offering any kind of compensation or even just an apology, going against my explicit and 12 times reiterated instructions by different means to cancel an automatic monthly charge (CAUSING ME ECONOMIC DAMAGES) hiding behind bureaucratic nonsense and telling me the customer service manager was "aware of the situation" and so it was correctly authorized. Please, I have lived all over the world and dealt with many banks, BUT HSBC France IS LITERALLY OUT OF A HORROR MOVIE!!!! NOT ALL BIG BANKS ARE THE SAME, HSBC France IS JUST THE WORST THERE HAS EVER BEEN.
4 years ago
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HSBC France has a 1.7 average rating from 6 reviews
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