Really disappointed with littlehampton store. Countless times now, I pay for a specific delivery slot and then get no word from iceland and am left chasing them to get my shopping delivered! This is ridiculous and it is utterly unacceptable. No attempt to contact customers to let them know shopping is late, and just a self entitled, selfish attitude that customers can wait and our time doesn't matter. I'm a single parent working full time. I book and pay for delivery slots so I can manage my time and get everything done. Today I've just been told on calling, that they are 3 hours behind!! So I'm at home waiting for a delivery for 2 hours already and I've been told at least another hour... this means I will have to work up hours missed later, which means I will then have to work until midnight tonight (I've been working since 7am with a break for the delivery). The is zero consideration and when you call them, they don't care. I can't order with them anymore because I cannot trust the service. There is no consideration of customers at all. Very disappointed and now very upset and frustrated that I will have to work late because iceland didn't schedule their deliveries properly again, or let customers know so we could make arrangements to minimise impact of lengthy delays.