Ordered online for home delivery. Paid 2.29 for a bag of potatoes, but they were unavailable on the day of delivery. My bill clearly shows a charge of 2.29, but they refunded me 2.12. There was no promotional code relating to potatoes, just buy one for 2.29 get one for 2.29. Clustermuck Services replies range from "you were not charged for potatoes", to "the promo code reduced the price of each individual item in your order, so you only paid 2.12 for them". This is the one they are now sticking to, although there was no promocode associated with potatoes. I have asked them to tell me what code they used, and show me how they worked these figures out, but they are unwilling or unable to do so. They are also unwilling or unable to look at my bill and add the items up, which proves that I was charged 2.29, and received a refund of just 2.12. It is really sad to see grown people unable to think for themselves and just keep repeating what is in front of them even when there is a simple way to resolve this issue, I don't even mind if they use a calculator. The funny thing is, and they cannot work this out for themselves, that if I had not bought potatoes my bill would have not included 2.29 and therefore no refund. Well, I wont be shopping with them again, and I advise anyone who does to check their change.