Absolutely appalling customer service in Iceland Supermarket in Tooting. Cashier seemed very uninterested in working on the Till. He rang the bell to call the Manager/ Supervisor several times to get some help with price of an item. Nobody came, to his credit he went and looked it up himself, however, there was no please or thank you from him and when I suggested he should say please and thank you, he looked at me as if I had said a dirty word! I asked to speak to his manager and he rightly said that he had 'called' but nobody came (he didn't actually say those words, but that was the gist of what he said) I asked his colleague to ring the bell, but nobody came) I looked for another staff member and spoke to one who 'Claimed' to be a Manager and when I explained my complaint, he said he was upstairs, so either didn't hear the bell, or couldn't care. He said if I wish to complain I have to contact Customer Service. Unbelievable. I will NOT visit that Store again. Iceland, you should be ashamed of yourselves. All team members should be trained in old fashioned courtesy - it goes a long way, both with respecting others and also Iceland's reputation. If you believe in Customer Service, that is.