I've bought here for 3 years NEVER AGAIN! yesterday, they sent me a message that the delivery was coming late that I should contact them if I want to cancel. Called them, after 15 minutes managed to go through, and pass it for following day in the morning. 1 hour later, I was getting ready to leave and the delivery came, the driver was NOTHING BUT RUDE TO Me yelling in my face.. when I tokd him that I was surprised as I was expecting him following day. On top of this half of my order was missing, the things that came were unfrozen and the eggs all broken. THIS IS UNACCEPTABLE. I called and Luke from customer service was really helpful to me, he said that the manager from this store, Andy, was super apologetic about this. I HONESTLY DON'T BELIVE THAT THIS MANAGER WAS APOLOGETIC ABOUT ANYTHING NEITHER CARED. following day, the delivery arrived, SAME DRIVER. holding my things saying "apologies please" I couldn't understand, I thought he was joking... I said you were really rude to me yelling on my face, he threw the things on the floor and said I WASN'T! HONESTLY UNBELIEVABLE!! ON THE TOP OF THIS, STILL MISSING STUFF. AFTER YEARS OF SHOPPING HERE, I'M NOT RETURNING TO ICELAND AGAIN. THE MANAGER SHOULD BE ASHAMED OF GIVING THIS SERVICE! I'VE NEVER BEEN TREATED LIKE THIS BEFORE