This company has terrible customer service. I was a first time customer, and received a wrong order. They make it impossible to speak with a live person, and their online return system made it very difficult to simply request a simple exchange in products. As a result I ended up just returning the products and buying the vitamins from another website. Furthermore a week after my return showed as delivered they had still not processed my return. I was finally able to get a live person via chat, but only after dealing with their useless bot for 5 minutes. Supposedly my refund is in the works. We shall see. I am a domestic, not international customer this should have been an easy solution for them. Absolutely terrible customer service.