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Annabel
If you order from the UK you are charged for delivery once at checkout and then again for Customs and duties by the delivery company - you will receive a separate text or email from the delivery company telling you to pay additional fees once the goods have been dispatched and therefore only once it's too late to cancel your order. My delivery costs at checkout were £8.00 but I was advised I'd have to pay an additional £17 for Customs and fees by DHL a week later. Also the delivery companies you can pick from at checkout are not in any type of price order which is also misleading as you assume the first company is cheapest if the next in line is more expensive. To conclude their payment page is illogically laid out and misleading and they are not looking for solutions despite making many customers feel robbed so they are an unethical company.
6 years ago
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Iherb has a 2.8 average rating from 361 reviews

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