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Anonymous
Misleading, dishonest and ridiculously bad customer service. On international shipping they have hidden costs of at least 30%. After I ordered, and paid, i got a notification i had to pay another 100 dollar for import taxes, and also for service fees for DHL. When i tried to cancel my order, they made this impossible for me. Also, the customer agent I spoke to on live chat ignored all my messages, just sent me automated messages and then just ignored me after a while. Have never experienced such bad customer service. Honestly.
5 years ago
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Iherb has a 2.8 average rating from 361 reviews

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