I live in Mexico (MX) I placed order early October 2018. For a month my product traveled around the US and then to Germany. Late October the product was shipped to Mexico and was processed at distribution facility. This is what DHL tracking is telling me. I received the products in late January 2019. It took three (4) months to receive from time of order. If I can believe the DHL tracking that stops once package was processed in Mexico, the package was in Mexico for two (2) months before it was delivered to me and before that USA and Germany for a month. I did receive the package but how can I know that contents were not subjected to extreme high temperatures for much or most of the time. This is not timely shipping!! In December I contacted the company, based in US. They did respond but only to tell me package was in shipping process and to wait. FOUR months is too long especially as company does suggest timely shipping and products are kept in optimal environment to assure quality.