When you play as guest, you can’t really do anything, free options don’t work. But what happens when you pay is most often they just ban you for no reason (their trashy customer support never gives any explanations) and they simply take your money. I totally switched to http://J4Sex.com and I have never had any financial problems there. It’s way cheaper and I have been really enjoying it. It’s also a lot hotter than IMVU, there is more 100% adult-content. On the other hand, there are no pedophiles and predators - you come across them all the time on IMVU. So anyway, keep your wits about you if you use IMVU. My recommendation is to avoid it.