We had planned an 80th birthday celebration for my mom. At the last minute she decided that she wanted pens as a giveaway gift. There was not enough time to get them here and I didn't know what I was going to do. I did a search and I found Ink Spot, and not only did they get the pens here in record time, they also delivered a quality product. They didn't charge me an arm and a leg and their representatives got in touch with me immediately to ensure that my order was labeled the way it needed to be and that I was satisfied with my purchase. All of the guests loved the pens and even asked me for the website so they could order their own. Best service I've ever received. My representatives name was Shirley. She was amazing and it seemed like that's the way the whole company was set up