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Anonymous
Two of my items was received damaged, Jack Wills refusing to pay for the return label and stated will reimburse the refund once they received the items. This surely is unfair and a breech of Consumer Rights Act 2015 but my emails are just going back and forth with no resolution. Their Customer Services department are definitely very unhelpful.
2 years ago
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Jack Wills has a 1.6 average rating from 173 reviews

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