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Frustrated
The coat I ordered by wife for Christmas has been lost in transit for over two weeks and Jack Wills are stuck in a loop saying they'll ask the courier and let me know in five days. They've done this several times and refuse to do anything to refund my cost or find my parcel. Avoid at all costs.
2 years ago
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Jack Wills has a 1.6 average rating from 173 reviews

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