Purchased a hoody from jack wills which after two washes has gone super bobbly which is very poor. The shape hasn’t held out nor has the print on the front. Contacted customer services who was very rude in the response and told me to return at a cost to myself and “if” deemed faulty I may get a refund!! Such a shame as this is the first time I’ve purchased from them but now knowing what I know will be the last due to quality
4 years ago
Jack Wills has a
1.6
average rating
from
173
reviews
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