Jet2's appalling customer service and entire lack of care cost us in the region of £800. I'll never use them again and will make sure that other people are aware of this too. Since the pandemic I've used packages for peace of mind because I thought they'd help when something went wrong, I never imagined that they could actually make an awful situation worse and do it with any lack of empathy. This was naïve of me, they are a profit driven company and don't care about customer service as long as we keep moving along like cattle. You may think that problems are few and far between, and you might be right, but when something happens they will absolutely screw you over. Definitely going back to booking everything individually again as it's no big a financial risk than using more expensive package company like Jet2.