I flew from Manchester in early January 2019 with Jet 2.Every one involved in check-in was cheerful and happy to engage in conversation with myself and others.
The flight was on time, I had a generous baggage allowance included and unlike other competitors there was no attempt to exploit "extras" out of me.
The attendants out were very pleasant. Unfortunately the flight back although on time was marred by the attendants running out of food as they got to me. There was no attempt to address this, when I returned home I contacted Jet 2 and received a punctual and efficient response on this complaint.
The apology was satisfactory and as such I will now attempt to use Jet 2 as my preferred shorthaul airline in Europe.
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