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Tricia Jordan
So disappointed to receive an item that has clearly been dropped. Had the product been packaged better it would not of been damaged. On requesting a exchange for a perfect product, being promised 3 times that I will get a call back in 24 hours to arrange this, I am still waiting 6 days later. Not the sort of service I would of expected from John Lewis. Ruined a special present. Very disappointed!
4 years ago
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John Lewis has a 2.7 average rating from 2,419 reviews

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