Ihave been waiting 5 weeks for a refund of £70 on a faulty toaster .I have phoned customer service team several times,waiting up to 40 mins before they answer.They then put me through to another dept .only. to be cut off . Each one tells me it is being sorted.Still waiting.Does it take 5 weeks for £70 to be refunded into the bank. The worst customer team I have ever experiencied.It has been so stressful.
3 years ago
John Lewis has a
2.7
average rating
from
2,416
reviews
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