Having used a well known electrical retailer in the past with drastic results decided to use John Lewis. I couldn’t believe the difference in the quality of service. John Lewis were brilliant from start to finish. Just had a Bosch washing machine delivered which included free delivery, installation and recycling of the old machine. The. Night before gave me a 2 hour time slot and a phone call on the day to say they were on their way. It was a difficult installation and they were polite and efficient throughout The other company just left the machine and said that they were running late. Well done John Lewis, will always use you for the extra mile you go to to make sure that everything is hassle free.