I bought a smart TV from John Lewis and wish i should not have bought from them in the first place. Within less than a year , as repair after repairs with my Sony TV and 4 engineers sent by John Lewis and they are still sending the engineers. I am sure that would have costed them more than what i paid for my TV in the first place. Every time after the engineer visits they say it is irreparable TV and update John Lewis who will get back to you in a week, but guess what they never called me to give me any updates, after a week i have to call them every-time and ask for an update they say they will send another engineer. I felt more of a buying choice from John Lewis is an experience of distress after buying from them.