What a disgrace this company is On sunday my disabled vulnerable son purchased a ps4 online using barclays debit card , he had saved for months , Sunday placed order for £344 they took the money and the order was shipped , Then the horror started looked at his bank account they took the money again , having spent over £60 in phone calls to them and barclays , both companies blamed each other , Customer services useless , having no money , and he thought of suicide. John Lewis answer come and collect the ps4 give a refund of £344 so he pay the phone and bank charges they run up , and yes they kept the other £344