Zero customer service. I received an email from JL over a month after placing my order saying my item had been returned. I never received the item and am still waiting on a reply to my email that I sent weeks ago. My address was correct, the item plus postage has been paid for and it was in stock when I placed my order. I have no idea what's happened... This is NOT how an online company should operate. Never NEVER shopping here again.
9 years ago
John Lewis has a
2.7
average rating
from
2,416
reviews
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