Used to love John Lewis - what the heck’s happened to them ? Paid extra to have 2 hour window delivery of new washing machine. No communication on the day so phoned to chase up -spent over an hour on the phone -end of evening and they still ( apparently) don’t know where it is, what’s happened etc. Absolutely appalling “ customer service”.
3 years ago
John Lewis has a
2.7
average rating
from
2,419
reviews
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