TOTALLY SHOCKED, APPALLED & DISGUSTED. I made an online order for the Terence Conran nest of tables, delivery said within 7 days, the payment was taken but 3 months and 8 phone calls later I still haven't received the items or any correspondence concerning the delivery, several promises of phone calls back were advised but never happened. The order has now been cancelled as I'm fed up of waiting and being fobbed off with they're due in within the next couple of weeks and you'll get a phone call to arrange delivery. I've been out of pocket for £300.00 with nothing to show for it - SHOCKING. How the hell have "JOHN LEWIS" made such a good name for themselves when their service is this good, I've had better service from smaller less established companies. SHOCKING SERVICE - NEED AN APPALLED BUTTON NEVER MIND VERY POOR.