Wish I could give zero stars. Please don't waste your time trying to order anything from John Lewis, Failed to fulfil my order for in-store collection and blamed me for not being able to take a telephone call from them the day before the order was due to be collected. The call was for their own security purposes - card provider had authorised payment. Cancelled order and complained then got shunted around the customer services dept, dealing with a different numbskull each time. They didn't even bother to read what the issue was and trotted out scripted replies, one idiot even apologise because I hadn't received my account discount! In the end I gave up because they clearly don't care. If you actually want to get your items, don't bother with John Lewis because you will remain frustrated