Commissioned 2 pairs of made to measure curtains in a Sanderson's floral fabric and a black out blind. Guy measuring up was charming though he did have to call the same day to check his measurements! The order confirm email gave an incorrect return email address to accept the estimate! Curtains were made in good time and delivery organised. First delivery failed as JL van ran out of time. 2nd special courier the next day delivered the blind but not the curtains. 3rd attempt by special courier bought us the curtains. Disappointingly despite being a relatively small window there is a noticeable seam down the middle of one curtain. Told this is common practice (though not warned of this in the way JL warn you about carpet seams.). And they managed the 2nd pair of curtains without a seam so it's clearly possible. Pretty disappointing given £1K bill, made to measure and John Lewis's claim to quality. Next time I'll try one of the discount curtain makers - couldn't be worse and likely to be a lot cheaper. Not impressed.