John lewis is just the worse shop I have ever experience, very dodgy ,You may as well buy from yhe back of a van. They try to class their product has premium yet they sort from cheep eastern europe. I bought a fridge freezer with an extended warrenty and unfortunately after three days it stop working, yes i understand that this things happen. To replace the fualty fridge they wanted to take three weeks, so when i ask for my refund they only refunded the price of the fridge yet they took the money together when buying.Then they gave me another number for me to chess the refund for the warrenty and even that at the end i had to wait another two weeks a cheque. And now the tv which i bought from them two years ago prior to this has developed fault. I called them and gave them the order number which holds the info for the tv yet they still sent the wrong model number to some dodgy engneer who so careless with tv. I just hope no damage. After all this....I WILL NEVER BUY ANYTHING FROM JOHN LEWIS, NEVER!!!!