You order something and wait for it to come and wait and wait Then you ring to find out what has happened to it and when you call them you are maid to wait and wait and wait Then you get through and they can't find your order and you wait and wait and wait Then they find the order and then they try to find out what has happened and you wait and wait and wait Then they ring the carrier and you wait and wait and wait Then they say they cannot ring you back as they are not allowed to make outside calls!!!., So they say they are also too busy to get anyone to ring you back but if you are persistent they say ok they will get someone to call you but they don't know when but it could be up to 24 hours; so you wait and wait and wait. Oh and did I tell you that they cannot give you a refund until they find what they have lost but they are too busy to look for it!?!? The Worlds worst company??