Over the years I have seen John Lewis customer service take a turn by getting worse and worse. If you want to demo anything in their audio visual department they don't want to know or have less tech knowledge than me the customer!
Also their price matching policy is out of date! They miss out on sales from other online companies which is odd so their never knowingly undersold policy is actually known!! They don't always price match.
8 years ago
John Lewis has a
2.7
average rating
from
2,416
reviews
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