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Mark Collett
Ordered a £450 washing machine from JLewis ...Was told 1-2weeks delivery. After nearly 3 weeks rang JL and was told it was in store and someone would contact me today and arrange delivery, fitting and removal of old appliance. Waited 2 days ...NO CALL. Contacted JL and they arranged it all. Day came JL arrived with appliance. Said could not fit it because of sticking valve.Walked off leaving me with 2 washing machines and told me to sort a plumber..but to let them know when it was fitted and they would collect old machine. Paid £60 for plumber ...Helped me drag old machine out of house , called JL to collect it...Said it would be a week.....What a joke....Don't believe the hype....Go elsewhere and get a better service and save some money
8 years ago
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John Lewis has a 2.7 average rating from 2,416 reviews

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