Login
Start Free Trial Are you a business?? Click Here
Martha O'Reilly
I was promised by email for delivery on Friday. That didn't happen. I was then told it 'might' be delivered on Saturday, but if not, Monday! Outrageous- this was a birthday present for a significant birthdate. I was embarrassed to explain at the party but did tell everyone it was John Lewis. JL refunded me £3.25 delivery charge and said 'sorry'. It eventually arrived on Monday. £3.25 did not compensate for the inconvenience or the fact I have to now arrange getting the present delivered. Hugely disappointed that a company I held in high regard operates with such a couldn't care less attitude.
8 years ago
Read John Lewis Reviews
John Lewis has a 2.7 average rating from 2,416 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial