I ordered an iphone 15 over the phone and my order was accepted. A few days later they rejected my order via email without a proper explanation so i phoned them and they did not know why either. I asked could i use a different card and they said yes. When they checked my order they said it was out of stock. So they had sold the phone they had earmarked for me without waiting to hear from me or phoning me to see what i wanted to do about the matter. I did not even get an apology. All customer services said is it might come back in stock then you can reorder they are a joke. So if you order off jonh lewis and its accepted do not rely on getting your order. I would steer clear of this inept company at all costs and find yourself a reputable company that cares about the customer. Also they have ignored my complaint